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February 13, 2004

Atmos makes me Angry.

Okay, so wednesday night, I finally got in touch with the natural gas
company down here, they set me up to get gas turned on this friday,
your deposit is 50 bucks, here's a confirmation # blah blah blah.
Thursday I call back just to make sure it's still scheduled, oh yeah,
it's fine, someone's going to be out there right? This morning my
mom heads out so that someone can be there when they turn the
gas on cause I have to work, and I get a voicemail about 11:15 saying
please call the gas company. Finally get in touch with them and:
"we have to verify that you're leasing this cause the last person
had it turned off for non-payment, so fax us this stuff. Oh we might
be able to still get it turned on today but it's not scheduled anymore
so I'm not sure". Fax stuff, call back again, get girl to go through
hoops and "we can schedule you for monday", try very hard to be
calm while complaining at girl, talk to supervisor, complain at her
and get it set up for monday, by this time it's 1:30 and my mom and
granddaddy were over in the still-cold (rochester people SHUT UP)
house waiting still. And for monday? They still won't give me a time
past "Anytime between 7:30 and 5:30, we don't schedule anything
because they do emergencies". And a different answer out of the
supervisor "We do verifications on all new accounts." which if they
did, they should have told me this when I signed up.

And of course, they're a monopoly. Woo. So maybe I'll have heat
and hot water on monday, but I've got no faith in that by now.

candice at February 13, 2004 03:00 PM


in the still-cold (rochester people SHUT UP) house
maybe I'll have heat and hot water on monday

No, no smart-ass remarks here. A house without heat or hot water in winter is just plain miserable. This is a fact. You've got my sympathies...

Posted by: Boba at February 13, 2004 03:20 PM

At least it's small and I have borrowed space heaters for the time being.

Posted by: candice at February 14, 2004 12:01 AM

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